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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for helping others, we want to hear from you!
```Duties```
- Answering customer inquiries via phone, email, or chat
- Assisting customers with product information and troubleshooting
- Processing orders, returns, and exchanges
- Providing recommendations and upselling additional products or services
- Resolving customer complaints or issues in a professional and timely manner
- Performing data entry and maintaining accurate customer records
- Collaborating with other departments to ensure customer needs are met
```Experience```
To be successful in this role, you should have the following qualifications:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in data entry and computer systems
- Experience with outbound calling and sales is a plus
- Fluency in Spanish or other languages is highly desirable
At our company, we value our employees and offer competitive benefits including:
- Competitive salary
- Health insurance options
- Paid time off and holidays
- Opportunities for career growth and development
If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team today!
Wright Brothers, The Building Company has established itself as a pioneer and leader in the commercial construction industry, in Idaho and beyond.
We began in Southwest Idaho and now hold licenses in 17 states. Since 2000, we have been offering Construction Management Advisement and Constructor Services. Wright Brothers is a full-service contractor able to take on nearly any job, big or small.
Our commitment is to set new standards and provide a high-quality product for every project. It is hugely rewarding to hear our clients’ words of excitement as they take possession of their new building–their future that we helped to make a reality.
Job Type: Full-time
Pay: $18.32 - $22.06 per hour
Expected hours: 30 – 45 per week
Benefits:
Experience level:
Shift:
Weekly day range:
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Ability to Relocate:
Work Location: In person
Full Time
$34k-43k (estimate)
03/24/2024
07/01/2024
The job skills required for Customer Service Representative include Customer Service, Commitment, Communication Skills, Futures, Troubleshooting, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.